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FAQs

If you are unable to find an answer to your question here, please fill out the contact form below. If you have any questions about donating, you may find they are answered here.

Amref Health Africa is the largest Africa-based international health development organisation. We work in 35 countries to improve people’s access to primary healthcare to bring about lasting health change in Africa. Every year, we reach an average of 17 million people across these countries.

We begin by listening to communities, designing our programmes and finding solutions in partnership with them. We look at the barriers that stand in the way of people accessing health services and address them holistically. Our programmes are people-centred, evidence-based, and sustainable. And because we are Africa-led – with decades-strong, trusting relationships with communities and decision-makers across the continent – we are able to go further, reaching more people. Together, we are creating lasting health change.

When you set up a regular gift, you are helping to drive long-term, sustainable change. We work to create lasting health change in Africa. By addressing the root-causes which create barriers to accessing health services, we are shaping a future where everyone can claim their human right to good health. This work takes time.

Your monthly gift:

  • Enables us to plan ahead, calmly, and to anticipate the unexpected.
  • Shields us from changes in the external environment.
  • Frees us up to develop programmes in response to the needs expressed by the communities we serve.
  • Allows us to try innovative new approaches – and scale up what works.
  • Means we can implement long-term programmes that create sustainable, systemic, generational change. We know that this kind of change – especially Commented changes in beliefs, norms and deeply-rooted / deeply-engrained practices – takes time. It can’t be rushed.

Like Amref’s other country offices, we raise money for our work from generous gifts from people like you, including donations, legacies and fundraising to support lasting health change across Africa.

We also receive funding from organisations, including our corporate partners and charitable trusts and foundations. Find out more about how your donations are spent by reading our annual impact reports.

We are committed to using your gifts wisely. 85% of every pound raised goes directly to programme costs. Your donation will support our many community-led and people-driven programmes across Africa, and the vital work behind them. A small but essential part is used to support the wider organisation and raise future funds – ensuring that your gift has long-term impact. To find out more about how your donations are spent read our annual impact reports.

From protecting infants against deadly diseases, to supporting people who have experienced sexual or gender-based violence, it is our promise to you that we are honest, accurate and transparent in how we work. Find out more about our Fundraising Promise to you.

Please make your gift payable to ‘Amref Health Africa’ and post it to Amref Health Africa.

Fondazione Amref Health Africa Via F. Pelli 2, 6900 Lugano, Switzerland, Tel. +41 91 921 29 96Thank you!

To make a donation over the phone, please call Yohanah, our Fundraising Administrator, on 10am – 4pm Monday to Friday – Thank you for your generosity!

We’re happy to help with any queries you may have. You can contact us anytime using this form.

Other ways to contact us include:

  • Email via [email protected],
  • Call us on +41 91 921 29 96 10am – 4pm Monday to Friday
  • Send a letter: Fondazione Amref Health Africa
    Via F. Pelli 2
    6900 Lugano
    Switzerland

We’d love to hear from you.

Get in Touch

Address

Amref Health Africa Switzerland Via F. Pelli 2 6900 Lugano Switzerland

Telephone: +41 91 921 29 96
Our phone lines are monitored from Monday to Friday, from 9am to 12pm, and from 1pm to 5pm Swiss time

Email