Last updated: May 2026
Fondazione Amref Health Africa is committed to protecting the privacy of everyone who visits www.amref.ch and to making our website accessible and inclusive for all users.
This statement explains how we collect, use, protect and share personal data, and how we work to make our digital content accessible.
This website is operated by:
Fondazione Amref Health Africa
Via F. Pelli 2
6900 Lugano
Switzerland
Tel: +41 91 921 29 96
Email: [email protected]
For privacy-related requests, you may contact us at: [email protected].
We may collect personal data when you:
visit or browse our website;
make a donation;
complete a contact form;
subscribe to our updates or newsletter;
request information or assistance;
interact with our campaigns, fundraising activities or digital content.
The personal data we collect may include your name, email address, postal address, telephone number, donation details, communication preferences, payment-related information, and technical data such as IP address, browser type, device information, cookies and website usage data.
We use personal data to:
process donations and provide donation confirmations;
respond to enquiries and requests;
manage supporter relationships;
send updates, newsletters or fundraising communications where permitted;
improve our website, services and communications;
comply with legal, accounting, tax and regulatory obligations;
protect the security and integrity of our website and systems.
Where required, we will ask for your consent before sending marketing communications or using non-essential cookies. You may withdraw your consent or unsubscribe from communications at any time.
We process personal data in accordance with applicable Swiss data protection law, including the Federal Act on Data Protection, and where applicable the EU General Data Protection Regulation.
Depending on the situation, we process data because:
it is necessary to provide a service you requested, such as processing a donation;
we have a legal obligation;
we have a legitimate interest, such as improving our services or communicating with supporters;
you have given us your consent.
Our website may use cookies and similar technologies to operate the site, understand how visitors use it, improve performance, and support communications or fundraising activities.
Where required, non-essential cookies will only be used with your consent. You can manage or withdraw your cookie preferences through the cookie settings available on the website or through your browser settings.
We may share personal data with trusted service providers who help us operate the website, process donations, manage communications, provide technical support, or meet legal and administrative requirements.
These providers may include payment processors, IT providers, email and newsletter platforms, analytics providers, professional advisers and public authorities where required by law.
We do not sell personal data.
Because Amref is part of an international network, and because some service providers may operate outside Switzerland, personal data may be transferred to countries outside Switzerland or the European Economic Area.
Where this happens, we take appropriate measures to protect your data in accordance with applicable data protection law.
We keep personal data only for as long as necessary for the purpose for which it was collected, including to meet legal, accounting, tax, reporting or audit obligations.
When data is no longer required, we delete it, anonymise it or securely archive it in accordance with applicable requirements.
Subject to applicable law, you may have the right to:
request access to your personal data;
ask us to correct inaccurate or incomplete data;
request deletion of your data;
restrict or object to certain processing;
withdraw consent where processing is based on consent;
request information about how your data is used and shared.
To exercise your rights, please contact [email protected].
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no website or online transmission can be guaranteed to be completely secure.
Fondazione Amref Health Africa is committed to making www.amref.ch accessible to as many people as possible, regardless of ability, technology or context.
We aim to make our website easy to use, readable and navigable, including for people who use assistive technologies such as screen readers, keyboard navigation, voice control or screen magnification.
Our aim is to work towards conformance with the Web Content Accessibility Guidelines WCAG 2.1, Level AA, and to consider relevant Swiss accessibility guidance, including the eCH-0059 Accessibility Standard.
We aim to ensure that:
pages can be navigated using a keyboard;
text is clear, readable and structured with appropriate headings;
images include meaningful alternative text where relevant;
colour contrast supports readability;
links and buttons are understandable;
forms are labelled and usable;
content can be accessed on different devices and screen sizes;
documents and downloadable materials are made accessible where possible.
Some older content, third-party tools, embedded media, donation platforms, PDFs or documents may not yet be fully accessible. We are working to identify and improve these areas over time.
Where content is not accessible, we will try to provide the information in an alternative format on request.
We welcome feedback on the accessibility of www.amref.ch.
If you experience difficulty using the website or need information in another format, please contact us:
Fondazione Amref Health Africa
Email: [email protected]
Tel: +41 91 921 29 96
Address: Via F. Pelli 2, 6900 Lugano, Switzerland
Please describe the issue, the page where it occurred, and the assistive technology or device you were using, if relevant. We will review your request and do our best to respond in a timely and helpful manner.
We may update this Privacy & Accessibility Statement from time to time to reflect changes in our website, services, legal obligations or accessibility improvements.
The latest version will always be available on www.amref.ch.
